Deposits & Payments:

To book your chosen wedding or event service:

•£100 non refundable booking fee is due at point of booking which holds both your wedding & trial date

•Balance of any booked trials due 1 calendar month in advance of the trials being held

•Remaining balance in cleared funds no later than 4 weeks before the wedding

•Any booking made 4 weeks or less from the date or under £120 total must be paid in full at point of booking

No dates will be held without receipt of booking fee

Booking fees are non refundable in any instance 

In the rare event I am unable to attend your appointment another stylist of the same experience & quality of work will be sent in my absence however & you will be notified as soon as they are secured, If the package is cancelled by Sugar & Spice Hair & Beauty due to any type of abuse or non payment as stated below, the booking fee & balance paid to date remains non refundable. All payments are to be via made bank / internet transfer only, I do not accept any other method of payment.

You may add additional services to your original booking diary / timing permitting. To add the additional services they must be paid for in full at the point you wish to add them. Anything additional must be added no less than 4 Weeks before the date to ensure diary allocation is correct, anything after the 4 weeks prior may be refused or incur additional charges.

Accepting the quote:

To accept the quote and book your package you must place the booking fee & sign the terms & conditions when emailed to you, I will also request personal information such as full name, address and contact details. Should the need arise the booking fee can be transferred to another date as long as the diary permits, There is however a small charge for this – please see the cancellations & penalties section. If the required date is full the booking fee remains non refundable. Please be aware that by placing the booking fee you are accepting these terms and conditions automatically with or without a signature.

Trials:

Trials are for us to meet and discuss your requirements and try styles to ensure you are happy with your final choice. I always advise that at least the bride has a trial to ensure she is happy with what she will look like on her big day although I will not tie you into a contract with a trial.

When you attend your trial I will discuss everything with you from your gown to your colour scheme so we can  create your desired overall look. Once the trial is over you will be asked if you are happy with your choice, upon confirmation of this your trial is complete and I will give you times of arrival on the day and double check addresses etc. If  however you are not certain we will carry on until we find your chosen style, you are however limited to a 3.5hr slot maximum for a single trial (additional time is allowed for additional persons). Please note if you change your mind after the trial is complete & deemed successful I can not be held responsible for time constraints on the day not allowing us to try new looks. If you wish for another trial this is at an additional cost to you and only if the diary permits. You must be aware you are governed by the time of your ceremony on the day and if you don’t like the untested style there may not be time to redo something. Trials are to be held at my home (B77 2JW) Monday, Wednesday afternoon & Friday daytime without additional charges being incurred. These days are subject to change.

•Trials booked to be carried out on a Saturday carry a £75 premium in addition to all other costs

•Trials booked to be carried out on a Sunday carry a £100 premium in addition to all other costs

•Weddings held on a Sunday carry a £50 premium in addition to all other costs

Children:

Any child between up to 10 years of age will not be eligible for any kind of heat styling ie straightening, curling etc this is a health & safety precaution.

No make up application is available to any child under the age of 13 years of age

Abuse towards members of the team:

I understand that a wedding is one of the most stressful times of a woman’s life however, I will not tolerate any form of verbal or physical abuse. Should this happen I will pack my kit and leave and no refund will be given.

Nits:

Please note due to many cases of nits in bridal parties I will now make a thorough analysis of each individuals hair at all appointments before any work is carried out.

If nits whether dead or alive, eggs or the dirt traces they leave are found I will not be able to carry out the hair trial or booking for that individual.

​Please note that this stands for trials and the wedding day. This is nothing over and above what a reputable hairdresser / salon practises, and to avoid disappointment I highly recommend that you check everyone’s hair ahead of your appointment. If I find something and am unable to proceed with the hair booking you are not eligible for a refund as this is your responsibility.

Please note that you do not need to have children within your household to catch nits.

Payments & instalments:

All payments are to be made via bank transfers, I do not accept cheques, cash or PayPal. Once you accept your quote and book with me your payment plan / contract must be adhered to. Upon receipt of your invoices you will be given no more than 24hrs to ensure it is paid & received with the exception of international transfers from brides living outside of the UK, should your payment not be made or not cleared within the time stated you run the risk of your package being cancelled with no refund of monies paid to date.

If you are struggling with your payment plan please contact me immediately so I may try and help you rather than leave it until it is too late.

Cancellations & penalties:

•Any cancellation made more than 8 weeks away from your wedding date (before the trial is held) will incur no penalties & the booking will be cancelled with just the non refundable booking fee of £100 being lost.

•Any cancellation made 8 weeks or less away from the wedding date must still be paid in full. An invoice will be issued & you will be given 7 working days to clear the balance. If the balance remains unpaid the appropriate legal action will be taken against you.

•You may add to your quote at any point but you can not take things away from your original booking. If you ask to remove any item from your original booking you will still have to pay for it. You may add to your original booking however, the additional services must be paid for at the point of adding them.

•If you are required to move your booked date to another you may do so if my diary is available at a cost of £50 which will be invoiced & must be made before any movement is carried out.

Mileage:

You will be requested to provide a postcode for your big day to allow mileage to be calculated appropriately this is referred to as a call out fee.

Miscellaneous:

Please note any booking requiring a start time before 7.30am will incur an additional £50 charge unless the following is required at which point the early morning fee would be waived

Any booking over 45 miles away from B77 2JW will require a room for me the evening before. This does not need to be in the same venue but must be within 5 miles of where I need to be the next morning, I can book this myself & bill you in return if you wish - this invoice will need to be paid upon receipt.

In the event that any obligation is prevented or delayed by any form of natural disaster no team member can be held responsible and no refunds will be given. Please ensure you have all relevant insurances for your event. 

Disclaimer:

By placing the booking fee you are agreeing to my terms & conditions and any changes we may make to them that we deem necessary without prior notification. I will not be held responsible for a booked client who chooses not to read the Terms thoroughly. 

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